Privacy Policy
This Privacy Policy explains how Mobarrow Ireland (trading name of JC Advanced Solutions Ltd) collects, uses, and protects your personal information.
We are committed to complying with the General Data Protection Regulation (GDPR) and Irish data protection law.
1. Who We Are
JC Advanced Solutions Ltd
Trading as Mobarrow Ireland
CRO: 798094
Registered Address: 25 Mac Uilliam Way, Fortunestown Lane, Dublin 24, D24 W22R
Email: info@mobarrow.ie
Website: www.mobarrow.ie
We act as the Data Controller for all information submitted through this website.
2. What Information We Collect
We collect the following types of personal data when you interact with our website:
Information you provide directly:
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Name
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Email address
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Phone number
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Billing address
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Delivery address
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Order details
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Messages sent through forms
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Payment information (processed securely by our payment provider — we do not store card details)
Information collected automatically:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the website
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Cookies (see section 7)
This information helps us operate our website and process your orders.
3. How We Use Your Information
We use your personal information to:
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Process and fulfil orders
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Send order confirmations and updates
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Respond to enquiries
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Arrange deliveries and collections
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Provide customer support
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Improve our website and services
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Maintain business records for tax and compliance purposes
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Prevent fraud and ensure site security
We will never sell your information to third parties.
4. Legal Basis for Processing
We process your data under the following GDPR bases:
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Contract: to fulfil your order or respond to enquiries
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Legal obligation: VAT, invoicing, accounting, and tax compliance
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Legitimate interest: improving website performance and customer experience
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Consent: for marketing emails (only if you sign up)
5. Sharing Your Information
We may share necessary information with:
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Payment processors (e.g., Revolut Payments)
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Delivery companies (e.g., couriers and transport partners)
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IT and website service providers (Wix, email hosting, analytics tools)
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Manufacturer (Isolit-Bravo) for warranty or technical support cases
These third parties only receive the minimum data required to provide the service.
We do not sell or share data for advertising.
6. Data Retention
We keep your information only as long as necessary for:
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Fulfilling your order
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Warranty support
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Accounting and VAT requirements (usually 6 years)
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Legal compliance
After this period, data is safely deleted or anonymised.
7. Cookies and Tracking
Our website uses cookies to:
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Enable essential website functions
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Remember your preferences
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Improve performance and analytics
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Support checkout and payments
You can control or delete cookies through your browser settings.
8. Your Rights (GDPR)
You have the right to:
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Access your data
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Correct inaccurate information
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Request deletion (where legally allowed)
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Restrict processing
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Object to processing
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Request a copy of your data (data portability)
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Withdraw consent for marketing
To exercise any of these rights, email us at info@mobarrow.ie.
9. Security
We take appropriate technical and organisational measures to protect your data.
Card payments are processed securely by our payment provider.
We never store credit card details.
10. Links to Other Websites
Our website may contain links to external sites.
We are not responsible for their content or privacy practices.
We recommend reviewing their policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with the revised date.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
